Track Your Order

Every Ground Leather order is shipped via JETLOG, South Africa's specialist logistics partner for high-value goods. Your handcrafted leather piece is treated with the care it deserves — from our workshop to your door.

Track Your Order

When your order ships, you'll receive an email with a tracking number. Use it to follow your bag's journey in real time.

Enter Your Tracking Number

Your tracking number is in the shipping confirmation email from Ground Leather.

How Shipping Works

1
Order Placed Your bag enters our workshop for final preparation and quality inspection.
2
Handcrafted 2-3 days of careful finishing, inspection, and packaging by our artisans.
3
Shipped via JETLOG JETLOG collects from our workshop and handles all logistics, customs, and carrier selection.
4
Delivered Your bag arrives safely at your door, tracked and insured throughout.

Delivery Timeframes

Region Carrier Timeframe
South Africa Bob Go 2-5 business days
Europe & UK FedEx / DHL 7-10 business days
United States & Canada FedEx 7-12 business days
Asia & Oceania DHL 10-14 business days
Rest of World FedEx / DHL 10-14 business days

About JETLOG

JETLOG is a specialist logistics company based in Cape Town that handles white-glove delivery of high-value goods globally. They manage all the complexity — customs paperwork, carrier selection, safe handling, tracking, and insurance — so your leather arrives in perfect condition.

JETLOG is the official logistics partner for the Investec Cape Town Art Fair and handles shipments for galleries, luxury brands, and high-value goods across Africa and internationally.

Questions About Your Order?

If you have any questions about shipping, tracking, or delivery, contact us at info@groundleather.co.za or message us on WhatsApp. We're happy to help.