Shipping & Delivery
Handcrafted in Cape Town. Delivered Worldwide.
Every Ground Leather piece is handmade to order in our Cape Town workshop. We take care with every stitch, and we take equal care getting it to you safely — wherever you are in the world.
Order Processing
Each piece is carefully inspected, wrapped in tissue paper, and packaged in our signature dust bag before shipping. Allow 2–3 business days for preparation.
Our Logistics Partner
All shipments are fulfilled by JETLOG — South Africa's trusted specialist logistics company. JETLOG handles white-glove delivery for fragile, high-value goods including artwork and luxury items. Your bag is in expert hands.
Delivery Estimates
| Region | Estimated Delivery | Carrier | Cost |
|---|---|---|---|
| South Africa | 3–5 business days | Bob Go / The Courier Guy | Free |
| United Kingdom & Europe | 7–12 business days | DHL / FedEx | Free |
| United States & Canada | 7–14 business days | FedEx Priority | Free |
| Australia & New Zealand | 10–14 business days | DHL Express | Free |
| UAE & Gulf States | 7–12 business days | FedEx / Emirates Post | Free |
| Rest of World | 10–18 business days | DHL / FedEx | Free |
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. You can track your delivery in real time through our logistics partner JETLOG's tracking system.
Customs & Import Duties
International orders may be subject to import duties and taxes imposed by your country's customs authority. These charges are the responsibility of the buyer and are not included in the product price or shipping cost.
EU buyers: Orders valued over €150 may attract customs duties upon arrival.
Returns & Exchanges
We offer a 14-day return policy for unused items in their original packaging. If you're not completely happy with your purchase, contact us and we'll arrange a return. Return shipping costs are the responsibility of the buyer unless the item is faulty.
International shipping powered by JETLOG — South Africa's trusted logistics partner
Explore More
- Our Story — Handcrafted in Cape Town
- Leather Care Guide
- The Definitive Leather Care Guide
- Our Sustainability Promise
Explore Our Collections
Ready to find your perfect bag? Browse our handcrafted collections:
- Leather Tote Bags — everyday carry, reinforced straps (R1,850–R2,130)
- Leather Crossbody Bags — including springbok leather options (R1,140–R2,480)
- Leather Messenger Bags — small and large sizes (R1,440–R2,530)
- Leather Duffel & Weekend Bags — for weekends and travel (R1,495–R3,600)
- Springbok Leather Collection — uniquely South African
- Kids' Leather Animal Backpacks — lion, fox, bear and more (R1,200–R1,380)
Learn more about our leather, our story, and our commitment to sustainability.